Return Policy – Revampfy

At Revampfy, customer satisfaction is important to us. Every refurbished laptop, desktop, and accessory goes through quality testing before dispatch. However, if you face any genuine issue, we are here to help.

1. Return Eligibility

Products may be eligible for return or replacement if:

• The product received is physically damaged during delivery
• Wrong product was delivered
• Product has major functional defects not mentioned in the listing
• Device becomes non-functional within the warranty or replacement period

2. Return Request Timeline

Customers must raise return or replacement requests within the eligible replacement period mentioned on the product listing or invoice.

3. Conditions for Return

To qualify for a return:

• Product should be returned in original condition
• Charger, accessories, invoice, and packaging should be included
• Product should not show signs of accidental damage, liquid damage, or unauthorized repair attempts

4. Non-Returnable Situations

Returns may not be accepted for:

• Minor cosmetic wear already mentioned in refurbished grading
• Software-related issues caused after delivery
• Damage caused by misuse, drops, water exposure, or improper handling
• Compatibility issues with third-party software or accessories

5. Refund Process

Once the returned product is received and inspected, approved refunds will be processed to the original payment method within a reasonable processing period.

6. Warranty Support

Most Revampfy products include limited warranty support covering hardware-related issues under normal usage conditions. Warranty terms may vary depending on the product category.

7. Shipping Charges

Shipping or pickup charges for returns may vary depending on the issue type, warranty coverage, and service location.

8. Contact for Returns

For any return or warranty support, customers can contact the Revampfy support team with order details and issue descriptions for faster assistance.